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I am continuously encouraging individuals and businesses to make backups of their systems. I am continually shocked by the number of individuals who take no steps to protect their data against a catastrophic failure and repeatedly see clients who ask, “So…can you get my documents off this computer?” Far too often I have to tell them that I cannot, that it might be possible to if the drives are sent to a data specialist – but the cost will be steep and even then the results not assured.

There is no reason for anyone to be without a backup of their sensitive and important data. In the past this was a time consuming and costly endeavor – now it is simple and inexpensive. One service (amongst many) that can assist in this area is SugarSync. SugarSync provides you with 2 GB of free storage – no strings attached. This is enough to cover your critical documents – but won’t be enough for those thousands of pictures you’ve taken with your digital camera. But for $5 a month you can get yourself 30 GB (this is what I have) – which should be enough for most enthusiasts – though probably not enough for those with large music collections (they have even larger subscriptions for you – still at reasonable prices).

Let me highlight just a few of the reasons I love SugarSync:

  • Versioning: SugarSync backs up your files – but what happens if you have a Word document and you make an edit to it and then save it? Does your old file get overwritten on SugarSync? No! SugarSync keeps the old version and the new version – and allows you to roll back to older versions. This is a huge feature – extremely useful.
  • Syncing: SugarSync allows you to install the client on multiple computers/devices that then synchronize files between the systems – in my case this includes my home laptop, home desktop, and work desktop. Now you can access your files from anywhere – make edits from anywhere – and know you are always using the latest copy of your file.
  • Simple Web-Based Editing: You can access your files via a web browser on any computer and SugarSync automatically handles syncing the changes back to SugarSync – no need to download the file, open the file, save the file, upload the file – now SugarSync compresses all of these steps into a smooth operation.
  • Sharing: You can share your files with others. This is a great feature – and can be done on a strictly controlled basis so only those you want to can access your files.
  • Platforms: SugarSync supports not only Windows but Mac and Linux. Further SugarSync provides extensive mobile device support including the iPhone, Android, Windows Mobile, and Blackberry!

That said – I do have a complaint (and will add more as they arise):

  • I use SugarSync for my personal files but also for my church. Unfortunately, I cannot tell my SugarSync to sync files from my church account. I have to use the web-based interface. This is a significant nuisance and there is no reason I shouldn’t be able to download the church files as long as I authenticate. This has been a long-standing issue and SugarSync has done little to resolve it.
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