I’ve written several times in the past about my CatGenie from Petnovations. CatGenie is a self-cleaning litter box and while I’ve loved it, I’ve also experienced more than my fair share of problems. I’ve replaced most of the components (for free since the CatGenie includes a nice two year warranty) at least once and have spent numerous hours troubleshooting and cleaning the device. Still, I’m a fan of the concept and love the device (and recommend it).

There have been rumors for some time of the impending release of the next-generation CatGenie and today I finally received an email from PetNovations indicating the release was at hand (units become available August 1st). I’m pretty excited about this new release and hoping to get my hands on one sooner than later (::cough:: if PetNovations is reading this, they could send one ;) ::cough::). Anyways, I figured I’d just let everyone know what has me so psyched up about this new CatGenie:

  • Auto-Sense Cleaning! Numerous self-cleaning litter boxes have had a sensor that allows them to detect when a cat has utilized the litter box and automatically launch a cleaning cycle a few minutes thereafter. This was one of the most significant features missing from the CatGenie and it has now been rectified. Further, Petnovations did a great job remembering to add a sleep cycle so that the CatGenie doesn’t run in the middle of the night.
  • Double-Life Cleaning Cartridges. Previously the cleaning cartridges were fairly expensive and lasted only 30 days in my multi-cat household (around sixty cleanings). With the new CatGenie, cartridges will last 120 cleanings – quite the improvement!
  • Better Software/Displays. They rewrote the software from the ground up, and being a techie this excites me just from the get-go. I love new software. But add to that better error handling (less annoying beeps reporting errors) and the display of actual error codes rather than using beep codes (beep beep beep = error 1, beep, beep, beep beep = error 2, etc.) – this is a significant upgrade.

I could go on, but instead I’ll let those who really have more interest read the original email from PetNovations:

Dear Cat Lovers and Loyal CatGenie Owners,
Over the years, thousands of you have offered suggestions, insights, and feedback about your CatGenie.

You asked and we listened, evaluated, and acted. Thanks to you, we now introduce the CatGenie 120.
It has everything, and more, that you wished for. And while the CatGenie 120 may look the same on the
outside, on the inside it is a very different CatGenie. Here are some of the 120 benefits and features.

•   Greener, More Economical Cartridges
•   Economical, Eco Friendly Cat Activation
•   SaniSolution Level Indicator
•   Brand New, Smarter, Better Software
•   Save the Washable Granules
•   Easier Maintenance

Greener, More Economical 120 SaniSolution Cartridge
You asked and the Cartridge is now made with Biodegradable and Recyclable translucent material. And you’ll
now use 1/2 as many Cartridges. Because, with the reformulated, more concentrated SaniSolution, instead of 60
SaniSolution doses, the 120 Cartridge dispenses 120 washes. And when set on Cat Activation, it smartly adjusts
to 240 washing doses. Note: The 120 SaniSolution Cartridge won’t work in the original CatGenie and the 60
Cartridge can’t work in the CatGenie 120.

Economical, Eco Friendly Cat Activation
Your Wish: After the cat goes, have the CatGenie clean.  Our Challenge: To make it economical and earth
friendly. We designed new software that adjusts the SaniSolution dosage from 120 to 240 washes because in
Cat Activation your CatGenie could clean more often. Cat Activation has two modes, 14 hours on ready-to-
clean, and 10 in sleep, when it doesn’t clean. However, if it’s used while sleeping, it immediately cleans when it
wakes up. During its 14-hour work time, CatGenie is cat and earth friendly and also cost effective. After your
cat does his business, your CatGenie waits 10 minutes before cleaning. In a multi cat household, that gives the
next cat time to come in. It then resets and waits another 10 minutes, to allow another cat to use it. CatGenie
does this until every cat has done its business. And you still have Auto Start and Manual Start options.

SaniSolution Level Indicator
In the new Control Panel, LEDs show you how much SaniSolution remains in the Cartridge, so you’ll always
know when to order more. The LEDs also show the error number, so you don’t have to just count the beeps.
And the beeps are softer and have shorter warning times to keep cats calm and happy.

Brand New, Smarter, Better Software
Based on your feedback, we started with a clean slate and created all brand-new software. This more robust
software is designed to stop false errors and to self-correct an error before bothering you with beeps and blinks.
The smart software can learn your CatGenie habits, its usage, and then adjusts to your home environment. I.E.
water pressure and water flow variables.

Save the Washable Granules
CatGenie 120 has a new Brim & Base. Both have been reengineered to greatly reduce Granule loss. No more
Granules in the gears. Smoother operation. Some other improvements include direct access to the Water Sensor
so no need to remove Brim for cleaning. The GenieScrubber is now in all units. Keeps the Base bottom clean
and germ free.

Easier Maintenance
No more taking CatGenie apart for a deep cleaning. Instead slip in the Machine Maintenance Cartridge
(available 9- 09) and run it 4 times a year. Other specialty programmed Cartridges are in the works.

Genie Arm & Hand now have an unbreakable connection. The weak link has been eliminated. So the
GenieHand can do its job without a break. And the Hand has teeth to grab and hold the solids. A stronger motor
now powers the Turbo Hopper, which helps it perform even better; a sharper Hair Cutter eliminates hairballs
fast and easy; and the Impeller Shaft was modified to split hairs finer.

There are about 120 reasons to upgrade. These are just a sample.

On August 1, 2009, our first large shipment of CatGenie 120 models arrives to accommodate anyone who
wishes to upgrade to the 120. This gives you a chance to use up some SaniSolution 60-wash Cartridges and to
decide if you’d like to upgrade. See column at left for upgrade directions.

Since December 08, hundreds of CatGenie owners like you have tested the CatGenie 120. The consensus is
universal. The CatGenie 120 provides an even better experience. Comments include…  “It’s always clean… My
cats are happier… A cat that didn’t use the genie before, now is a convert… Love the 120 Cartridges… I would
pay full price for the 120… Now I don’t mind tossing an empty cartridge… set it and forget it… My 3 cats have
naturally learned to go one after each other so it runs less but is always clean…120 is the magic number, it’s
greater than great…”

With all these great improvements and new features, our Customer Service Experts could be like the Maytag
repairman. Thanks to you, our loyal customers, for your interest in and suggestions for the CatGenie. Hope that
you will all soon be 120 owners.

Gigi Reynolds,
VP, Customer Services and Operations PetNovations, Inc, USA.”

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3 Responses to CatGenie 120 – Looks Revolutionary.

  1. Sherrie Olson says:

    There’s hope the new CatGenie may take care of our interminable Water Sensor issue. I finally googled CatGenie Water Sensor Problems today and found a site where multiple people discuss the same issue we’ve had–Water Sensor issues in spite of sparkling clean Water Sensor–and talk about the hope of the new CatGenie. We received CatGenie middle of Nov 08 but didn’t install until December. Our unit ran great (and loved it!) the first few months and then the Water Sensor issues started. Every Customer Service rep thought it was hard water issue since there have not been actual plugs and told me to soak Sensor overnight in lemon juice and also clean the two black eyes on the base of the unit in addition to overall cleaning. Then, I received 2 new Water Sensors and, whereas the original Water Sensor was fine for some months, brand new ones lasted 2 1/2 weeks and ones soaked in lemon juice have lasted 1 – 1 & 1/2 week. The CatGenie continues to react as if plugged (but is not) every week or week and a half until this week when it “plugged” 3 times in 5 days. Last night I cleaned the unit and replaced Water Sensor but, although it ran initially, it was “plugged” this morning. On the verge of discontinuing use when I searched this morning, found Water Sensor Misery People and their reference to the hope of the new, improved CatGenie. They also recommended removing the grey ring which I will try tonight. Help. Thank you

  2. Great information! I’ve been looking for something like this for a while now. Thanks!

  3. Water Sensor says:

    Great! Thank for information, I’m looking for it for a long time,

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